Expedited Passports


Privacy Policy

Effective Date: 7/17/2008
Expedited Travel is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers www.rushmypassport.com and www.rushmytravelvisa.com. Because Expedited Travel (all references to "We", "Expedited Travel" or "Our" mean our company) wants to demonstrate its commitment to your privacy (all references to "You" or "Your" refer to both the customer of record and the payer for services or record), it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first email us at info@rushmypassport.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

Expedited Travel is committed to protecting your privacy. We take the trust our customers and site visitors place in us very seriously. In order to process your order, we need to know some standard information such as your name, e-mail address, mailing address, date of birth, credit card number and telephone number.

For the purpose of filing your travel documents we need to know/provide to the issuing agency the following information (the following list may not be all inclusive and this information is collected offline and associated with the personal information named above and collected from you online.):

Our users also have the ability to submit a third party's personal information. This only occurs in the instance that a user submits their child's personal information to register them for our passport service- this information would include name, age and address. The information our user submits will be used only for the purpose for which it is collected and will not be used for any other reason. It is our Privacy Policy that this information shall remain private and confidential. Accordingly, the personal information you provide is stored in a secure location and is accessible only by designated staff. We employ the use of SSL encryption when transmitting your sensitive financial information and employ industry accepted standards in protecting your information. Your personal information is used only for the purposes for which you provide the information, with the following limitation:

1.) Agents: We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for services. We also employ the services of a third party agent in hosting our chat feature. These companies do not retain, share, store or use personally identifiable information for any other purposes.

2.) Service Providers: We use other third parties such as The Department of State and consulates to the country of choice to provide passport and visa services on the Sites. We will share personal information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. When you submit an order, your information is encrypted with secure server software to protect the information from unauthorized access. We will not sell, rent or trade any personal information we collect from you on our web site unless as otherwise disclosed in this privacy statement.

3.) Service Updates: It is our policy to keep you informed for the duration of your order; we will notify you via e-mail, telephone and sms of the status of your order. If you would rather not receive any updates from us, please send a request to be removed from our e-mail update list to: info@rushmypassport.com.

4.) Cookies and Sessions: Our website is not set up to track, collect or distribute personal information about its visitors without their direct consent. It does recognize the home server of visitors, but not e-mail addresses. In addition, we track information about the visits to our web sites. We use a third-party tracking service that uses cookies and clear gifs to track non-personally identifiable information about visitors to our site in the aggregate. (A cookie is a small text file that a browser sets on your hard drive to remember your preferences, and a gif is a 1x1 image set on a page to track site traffic.) For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

5.) Order Processing: When sending personal data with credit card information over the Internet to Rushmypassport.com, customers should feel secure in the knowledge that this data is protected by encryption over a "Secure Socket Layer (SSL)" technology, which ensures safe transmission.

6.) Legal disclaimer: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Changes in this Privacy Statement: If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

7.) Business Transitions: In the event Expedited Travel goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Contacting the Website: If you have any questions about this Privacy Policy, the practices or dealings with the Sites, you can contact our Customer Service at info@rushmypassport.com.. You may also use this email address to update or delete any personal information you may have already submitted to the website.

Changes in this Privacy Statement: If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Expedited Travel
412 Clematis St.
West Palm Beach, FL, 33401

info@rushmypassport.com.

Last Updated: September 8th,2009